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The Effect of Service Innovation, Corporate Image, And Customer Loyalty On Human Capital Strategy And Business Performance Moderated By The External Environment At Bank Sultra In Southeast Sulawesi. AIS [Internet]. 2025 Dec. 27 [cited 2026 Jun. 8];6(4):1374-88. Available from: https://www.journals.ap2.pt/index.php/ais/article/view/764