Analysis of Non-Fitting Relations in the Context of Interpersonal Communication Between Individuals with Disabilities and Companions in the Maros Disability Forum

Abstract

This research is motivated by the reality that interpersonal communication between individuals with disabilities and their companions often does not run in harmony. Barriers arise when the messages conveyed are not always understood as intended, leading to misalignment of meaning (non-fitting relations). This situation impacts the optimization of social relationships and reduces the effectiveness of assistance. Therefore, this study aims to uncover the forms of communication barriers experienced by both parties, as well as the strategies they employ to overcome these issues. The research method used is descriptive qualitative, with techniques including in-depth interviews and participatory observation, alongside the use of MaxQDA software for coding the research data. The study participants consist of individuals with various physical and cognitive disabilities, as well as companions actively involved in the Maros Disability Forum. The results indicate that communication barriers manifest in the form of differing perceptions, limitations in the use of verbal and non-verbal language, and discomfort arising when expectations are unmet. To address these issues, both parties strive to adjust their communication behaviors, involve family mediators, use alternative media such as writing or sign language, and establish more adaptive communication patterns. This research emphasizes that the success of interpersonal communication heavily relies on the ability to adapt, empathy, and awareness of inclusive communication. It is hoped that these findings can contribute meaningfully to the development of more effective and equitable assistance strategies.